BISP WhatsApp Complaint Service 2025 – Step-by-Step Guide to Solve Payment Issues New Update

BISP WhatsApp Complaint Service

For millions of poor and deserving families in Pakistan, the Benazir Income Support Programme (BISP) is nothing less than a blessing. Many women depend on these payments to run their households, but often face problems like payment delays, biometric failures, or unfair deductions. Standing in long queues, visiting offices repeatedly, and filling forms again and again has always been a common struggle.

To make this process easier, the government has launched the BISP WhatsApp Complaint Service 2025. This new system helps women and rural families register their complaints from home without wasting time. With just a simple message, you can now report your problem and receive a reply directly on your mobile phone.

Key Details

Point	Details
Service Name	BISP WhatsApp Complaint Service 2025
Installment Amount	Rs. 13,500 (July–September 2025)
Purpose	Resolve issues related to payments, biometrics, or registration
Main Benefit	Lodge complaints from home and get a quick reply
WhatsApp Numbers	Different for each province

How to File a BISP Complaint on WhatsApp?

Many beneficiaries ask how they can complain without visiting an office. The process is very simple:

1. Save the official WhatsApp number for your province.
2. Open WhatsApp and start a new chat.
3. Write your complaint clearly, including:
   • Full Name (as per CNIC)
   • CNIC Number (13 digits)
   • Details of the issue (payment not received, biometric failure, deductions, etc.)
4. Attach supporting documents if available (CNIC photo, 8171 result screenshot, or payment slip).
5. Send your message and wait for a reply from BISP staff.
6. Note down or save your complaint ID if provided.

This process takes only a few minutes and saves you from visiting BISP offices.

Official BISP WhatsApp Numbers 2025 (Province-wise)

Region	WhatsApp Number
Punjab	0325-5365520
Sindh	0325-5365473
Balochistan	0325-5365469
KP / AJK / GB	0325-5365476

Note: Always send your complaint to the correct provincial number. Messages sent to the wrong number may not be processed.

What Issues Can Be Reported on BISP WhatsApp?

You can use this service to report many common problems, such as:

• Payment not received despite being eligible.
• Biometric verification failure at shops.
• Incorrect ineligibility message after registration.
• Deductions from the Rs. 13,500 installment.
• Outdated family information that needs correction.
• Issues with Taleemi Wazaif or Nashonuma programs.

This service is especially useful for women in rural areas who face difficulties reaching BISP offices.

How Long Does BISP Take to Respond?

One of the most important questions is how soon you get a reply. Generally:

• BISP responds within 48–72 hours after a WhatsApp complaint.
  
• In some cases, you may be asked to visit the nearest office for biometric verification.
  
• If the issue is serious, you may be referred to the district control room for further support.

What If WhatsApp Service Doesn’t Work?

If you don’t get a response due to network or technical issues, you can try these alternatives:

• BISP Helpline: 0800-26477 (Mon–Fri, 9 AM–5 PM)
  
• Tehsil BISP Office: For biometric or data correction.
  
• District Control Room: For repeated or unresolved complaints.

Conclusion

The BISP WhatsApp Complaint Service 2025 is a big step forward for poor and deserving families. Instead of waiting in long lines, beneficiaries can now file complaints directly from their phones and get faster support. This ensures transparency and provides peace of mind to families who rely on BISP payments.

If you are still waiting for your Rs. 13,500 BISP installment, save your province’s WhatsApp number today and send your details clearly. This is the fastest and most transparent way to solve your issue.

FAQs